The iq series is part of idirects dvbs2s2x series based on a futureproof hardware with softwaredefined architecture for maximum flexibility and expansion. Type troubleshooting in the search bar, click on troubleshooting. Dsl320t adsl modem user guide ix information you will need about your dsl320t adsl modem. The idirect technical assistance center tac and the idirect government technical assistance center tac are available to provide assistance 24 hours a day, 365 days a year. Make sure that the modem is plugged into a working usb port and that you have a red power light on the modem. If your modem doesnt work whatever that means contact your isp. Idirect iq desktop satellite router idirect iq desktop. Here is a complete list of idirect router passwords and usernames. By joining our community you will have the ability to post topics, receive our newsletter, use the advanced search, subscribe to threads and access many other special features. Indicates a serious fault or failure in software, hardware, or configuration. If the snr is 100 indicating that the idirect modem does not see the satellite at all, then check the configuration of the positioner and verify correct satellite and polarization. In this case, the sb remains on, as though the data link still exists. Visit skycasters for more information on idirect evolution modem configuration and satellite internet routers.
Aug 11, 2017 the starting point for an active idirect connection is the rx indicator, which must be green, and you must have an rx snr greater than 6. You should always run idmodtool after turning the idirect modem on, even if the dish is already pointed. For the nonlinux savvy i recommend having a few 3db and 6db inline attenautors on hand as most problems with accessing idirect modems spawn from improperly set power levels on the. Software user guides, installation procedures, faqs, and other documents that support idirect and direct government products are available on the respective tac web site. The software will automatically detect your modem at the left of the screen you can then identify the modem ip address. The driver installer wont run or fails when run on my windows xp or vista computer. But again i stuck on red boot every time when modem was rebooted or power recycled. Corrections to software shall be provided electronically or on suitable media determined by idirect. A dsl modem is the connection between your home computer and the telephone line, through which the internet service is provided. To do this, unplug the power cord from the dsl modem, wait about 30 seconds, then plug it back in.
If uncertain try vertical transmit and horizontal receive. Here you will find idirect manuals, user guides, and troubleshooting tips, as well as any faqs or blogs related to idirect satellite internet. Basic tips and tricks for idirect modems unadulterated. Tactical networkcentric fullmesh and hubspoke satcom modem. The problem might be a hardware or software related one. How to downgrade software on a idirect modem youtube. The idirect iq offers high speed connectivity supporting the very latest applications and at amazing prices. The purpose of this document is to detail the installation and configuration of idirect satellite modems for use with uplogix appliances. Controlling the idirect modem, what you need, isite and. Powercycle the dsl modem turning the modem off and back on causes it to resynchronize the dsl signal and the network connection to your computer.
C4i satcom networking highspeed modems for air, land, and sea as commanders and warfighters need to share and disseminate information to military forces everywhere, viasats satcom modems and c4i networking platforms serve as a highspeed, highcapacity tactical networking backbone to reach every corner of the battlespace. When you attempt to connect to the device through a web browser you will be prompted to enter this username. View online or download idirect evolution e8350 installation manual. Adaptive ondemand bandwidth allocation and bandwidthefficient coding and. Courses view all courses dates iom idirect operation and maintenance iom is an introductory course to idirect government idirectgov satellite network systems providing the learner with the basic skills necessary to configure, operate, manage, maintain and perform basic remoteside troubleshooting of a typical idirectgov satellite network. St engineering idirect announces wideband global satcom certification of its newtec mdm9000 satellite modem the mdm9000 is now certified to be used in a wide range of fixed and mobile government and defense applications herndon, va. We are able to offer bespoke quotes and assist with large projects. Troubleshooting usb modem issues the driver installer wont run or fails when run on my windows xp or vista computer. The idirect evolution series x1 modem is a compact, lowpower remote ideal for large, narrowband networks. If the dish is stowed, run idmodtool before deploying the dish, so that the modem and controller are in agreement for satellite. It allows you to easily add components to your network, change your current configuration, and download configuration and software to network elements. A modem which is reset, or to which the power supply is interrupted, may lose the connection and may not send a no. St engineering idirect shaping the future of how the world.
This satellite internet modem router is optimized for use in large networks with small inbound channels such as scada, pipeline monitoring, pointofsale and atm. Tx green indicates that the idu transmitter is enabled. The evolution x5 features dualmode operation of dvbs2acm or infiniti tdm on the outbound and deterministic tdma on the inbound. Net green indicates that the remotes have been acquired into the. X5 satellite router fast performance and highefficiency ip broadband connectivity for enterprise and mobility networks. This hubless mftdma vsat system enables you to costeffectively integrate a variety of applications into a single platform in any network topology fullmesh, star hubspoke, or hybrid. Note that in many cases, checking system operand status can help you in the troubleshooting process. The idirect x3 satellite router features a highly efficient implementation of the dvbs2 standard. We supply reliable satellite internet and the equipment. Using a pc laptop with ip connectivity to the idirect modem we will downgrade the software to an earlier version.
Exit all programs, and then close all open windows. The evolution software platform is fully integrated across idirect governments satellite routers, hubs, line cards and network management system. The ibuilder client enables rapid, intuitive configuration of any idirect network. Fast, reliable and secure satellite broadband internet. Username this is the username needed access the modems management interface. This market leading product reduces the cost of hardware without sacrificing power or performance. Evolution incorporates idirectgovs most advanced communication technologies, fueling the performance gains and innovative features that customers depend on for reliable and effective service. The option file is generated by the satellite service provider and either pushed to your modem over the network by the noc, or loaded locally, using a program called isite. With the integration of spread spectrum technology and dvbs2acm, along with advanced fipscertified transec security. A modem which is reset, or to which the power supply is interrupted, may lose the connection and may not send a no carrier string to the plc. Pwr off indicates that the idu is powered off or there is a power supply problem. I dont need ip connectivity to get the command line working. If pc is not connected to the modem, then the arp table command will not show any ip address in the list. Support for idirect satellite internet systems montana.
The idirect modem has an option file that configures the modem for the satellite network that you will access. With a #satellite # modem for every market & app we have the right #technology to grow your business. Ruggedized outdoor modem norsats omu800 series is an integration of an idirect evolution iconnex e800 series modem into a fieldable security requirements, the unit provides fast, reliable quality of. Idirect evolution x5 installation manual pdf download. If you do not see any lights on the modem, attempt to connect to another usb port. How to update software and load options file into idirect. Troubleshooting a poor rx connection when the the datastorm controller positioner indicates that pointing has completed, but you still dont have a green rx light andor you do not have an snr value of 6 or greater. Mar 14, 2016 for the nonlinux savvy i recommend having a few 3db and 6db inline attenautors on hand as most problems with accessing idirect modems spawn from improperly set power levels on the option file that can take the modem as long as 30 minutes to properly autocorrect and sync. Check the back of the idirect modem for red lights. To troubleshoot any dsl problem effectively, you need to diagnose the root cause. Basic tips and tricks for idirect modems john march 14, 2016 general. St engineering idirect shaping the future of how the. Often, this by itself is enough to fix a dsl connection problem.
The iq can support high end applications such as ip trunking. The hostbased firewall and the wonky image on the work computer doesnt ever block the. Troubleshooting a poor rx connection when the datastorm controller positioner indicates that pointing has completed, but you still dont have a green rx light andor you do not have an snr value of 6 or greater as displayed in idmodtool. The message dram test successful displays on the console.
Evolution x3 is the nextgeneration satellite router featuring idirects highly efficient implementation of the dvbs2 standard. Fips need to be unchecked in isite in order to login to the modem procedure 4. Note that modem connected sbs, 8688, turn on when the relevant com port receives the connect modem string. Rx green indicates that the receiver is successfully locked to the downstream. How to recover an infinitievolution modem software reference. Find idirect router passwords and usernames using this router password list for idirect routers. Yellow indicates that the idu transmitted is disabled. Page 14 getting help idirect evolution x5 satellite router installation and safety manual. Here you will find idirect manuals, user guides, and troubleshooting tips, as well as. There is a 50% chance that the modem will start on the wrong beam, and you wont be online. If you do not know which modem to select, contact the manufacturer of your computer. How to recover an infinitievolution modem software.
What do the led indicators mean on the idirect modem. Dec 17, 2015 using a pc laptop with ip connectivity to the idirect modem we will downgrade the software to an earlier version. Basic tips and tricks for idirect modems unadulterated nerdery. In this demonstration we have the laptop connected directly to the modem using a. Click on hardware and sound, click on hardware and devices. The evolution x3 satellite router is ideally suited for broadband requirements such as internet and vpn access to enterprise networks, as well as realtime voip and video conferencing. Download the idirect evolution x5 satellite internet router product pdf here. From the idmodtool, lower center of the screen, check the rx freq and compare this to what you had when you last got the system working. Controlling the idirect modem, what you need, isite and the. Your modem doesnt run windows software it has its own operating system. Perform realtime monitoring of any idirect network using idirect pulse software tool. Immediately press the spacebar 4 to 5 times, in order to interrupt the boot load sequence and enter redboot. And isps dont want users playing with the modems so they lock out configurable settings.
806 574 841 1450 1284 580 987 139 114 938 1111 750 868 1522 595 670 524 215 53 740 1199 183 1351 715 321 646 401 955 1453 304 987 933 703 1247 26 769 1292 357 811 1463 401 859 1455